Frequently Asked Questions
Where does Outland offer free delivery?
Currently, Outland is pleased to offer free delivery right to your address across Alberta and Saskatchewan.
If you aren't sure if your region is covered or shipping doesn't appear to be available to your region, please send us a message.
Where does Outland offer shipping?
Outland currently offers shipping across Alberta and Saskatchewan.
Please check back for updates to our shipping coverage.
Can I cancel or modify my order?
If you need to cancel or modify your order before it has been shipped, please contact us and we'll be happy to make the changes for you.
Returns & Exchanges
We want you to be satisfied with your purchase. If you're not, reach out to our customer service team or give us a call at 1-800-214-8909.
Damaged or Defective Items
If your item arrives damaged or defective, please notify us within 7 days of delivery with photos and a description of the issue. We'll arrange for a replacement or refund at no additional cost.
Not finding what you're looking for?
Drop us a line and we'll get back to you as soon as we can.